Privacy notice

Malaria Consortium is committed to ensuring your privacy is maintained by protecting your personal information and being transparent about what information we hold. 

Developing a better understanding of our supporters through their personal data allows us to provide them with information about our work that is specific to their interests and communicate more effectively and efficiently. 

The purpose of this notice is to give you a clear explanation about how Malaria Consortium use the personal information you provide to us and that we collect. 

We ensure that we use your information in accordance with all applicable laws concerning the protection of personal information and the fundraising code of practice. This notice explains: 

  • What information the Malaria Consortium, or Malaria Consortium services, may collect about you 
  • How we will use that information 
  • Whether we disclose your details to anyone else 
  • Your choices regarding the information you provide to us 

This privacy notice takes into account several laws, including: 

  • the Privacy and Electronic Communications (EC Directive) Regulations 2003 
  • General Data Protection Regulation (EU) 2016/679 
  • General Data Protection Regulation (UK)
  • the Data Protection Act 2018 (UK) 

Where to contact us

If you have any queries about this privacy notice, please contact us:

By email: [email protected] 

By phone: +44 (0)20 3559 6431. 

Please note that Malaria Consortium may change this notice on occasion by updating this page. 

About Malaria Consortium 

Established in 2003, Malaria Consortium is one of the world’s leading non-profit organisations specialising in the prevention, control and treatment of malaria and other communicable diseases among vulnerable populations. Our registered charity number is 1099776. 

How do we collect your data? 

You directly provide Malaria Consortium with most of the data we collect. We collect information in the following ways; 

  • When you give it to us directly

You may give us your information in order to sign up for our newsletters, make a donation or download one of our publications.  Sometimes when you support us, your information is collected or processed by a third party organisation working for us, but we are responsible for your data at all times. 

  • When you give it to us indirectly

Your information may be shared with us by external organisations. These include: 

Fundraising organisations 

Independent event organisers, for example, the London Marathon or fundraising sites Malaria Consortium has existing links with, such as JustGiving, GiveWell, Effective Altruism AU (Australia only), or FirstGiving (USA only) may pass your information on to us.  These independent third parties will only do so when you have indicated that you wish to support Malaria Consortium and with your consent.  Their respective privacy policies are available below, you should check these policies to ensure you are satisfied with their processes for data handling. 

JustGiving   Effective Altruism Australia  FirstGiving  GiveWell 

Online services 

Stripe Payments 

As of November 2020, donations made to Malaria Consortium through will be made using an external platform, Stripe Payments.  

Stripe Payments is a payment processing platform that allows Malaria Consortium to receive donations via debit or credit card. In order to make a donation, users will have to provide their payment details in addition to name, address and email address. There is an optional field for donors to supply their telephone number. This information will be stored on the Stripe Payments system and governed by Stripe’s Privacy Policy

Eligible UK taxpayers who wish to add Gift Aid to their donation via Stripe will be prompted to declare their eligibility during the donation process. This information will then be shared with HM Revenue and Customs (HMRC) in order for Malaria Consortium to claim Gift Aid on the donation. For more information on how HMRC handle data they receive, see their Privacy Policy

If you have a question or complaint about issues relating to our services hosted by Stripe Payments, you can email us at [email protected]

Google Analytics 

When you visit, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to establish visitor numbers to different parts of the website. The information collected by Google Analytics is anonymous and we do not allow the service to make any attempt to find out the identities of those visiting our website. For more information, please see Google Analytics’ Terms of Service here

You can also opt out of Google Analytics to prevent your data being used with a browser add-on, available here



We use a third-party service, WordPress, to publish our blog. These pages are hosted on, owned by Automattic Inc.,. Anonymous information about users’ activity on the site, such as numbers of hits on a particular post, is collected in order to assess supporter interest in our content. For more information about how WordPress processes data, please see Automattic’s privacy notice here.


We use a third-party provider, Mailchimp, to deliver our periodic Malaria Consortium and Malaria Consortium Publications newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our newsletters. This data is linked to individual email addresses and is not anonymous. However, no personal information is analysed. Every newsletter we send contains an opt-out link at the base of the email if you wish to stop receiving them. For more information, please see Mailchimp’s privacy notice here

Social media 

Depending on your settings or the privacy policies for social media services like Facebook, LinkedIn or Twitter, you might give us permission to access information from those accounts or services. 

How will we use your data? 

Here are some ways malaria consortium collects information about you:

  • When you make a donation
  • Sign up to receive our newsletters.
  • Take part in fundraising activities.

We collect your data so that we can: 

  • To contact you following your inquiry or to respond to your queries.
  • Customer Service inquiries: respond to suggestions, issues, or complaints.
  • The marketing/analytics of our website, using cookies.
  • The distribution of newsletters
  • Conducting research or conducting surveys with you
  • Maintain customer service records of our interactions with you

When you give permission to other organisations to share or it is available publicly 

Information you provide may be combined with information we receive from external sources to better understand our supporters and improve our fundraising methods and products. 

We only collect information that we need. This may include:

  • Name
  • Address
  • Email address
  • Telephone number
  • Gender
  • Date of birth

We do not routinely collect 'special category data' in accordance with data protection law. This may include information regarding your health, ethnicity, biometrics, or political views.

Lawful basis we rely on

We must have a lawful basis for any activities we conduct in accordance with data protection law. In most cases, we rely on a contract with you, your consent, or legitimate interests.

Occasionally, we may be required to handle personal information by law or in an emergency.

We balance our interests with your privacy rights and freedoms whenever we rely on legitimate interests. It is your right to object at any time.

How long we keep personal data for

To provide you with a quality and consistent service, we keep records of your personal information. Whenever possible, we will retain your personal information in accordance with the Data Protection Legislation and will not retain it beyond what is necessary.

Sharing personal data

Under no circumstances will we share or sell your personal information to third parties for their own marketing purposes. We will not share your information with other companies, charities, or organizations to market to you.

We also use external services who support us in processing donations and provide further information about our supporters.

Other times, we may be required to disclose your information by law.

What are your data protection rights? 

Malaria Consortium would like to make sure you are fully aware of all of your data protection rights. Every user of our website is entitled to the following: 

The right to access – You have the right to request Malaria Consortium for copies of your personal data. 

The right to rectification – You have the right to request that Malaria Consortium correct any information you believe is inaccurate. You also have the right to request Malaria Consortium to complete the information you believe is incomplete. 

The right to withdraw consent - You have the right to withdraw your consent to Malaria Consortium storing and processing your personal data at any time. You can withdraw your consent by contacting us on the details below. 

The right to erasure – You have the right to request that Malaria Consortium erase your personal data, under certain conditions. 

The right to restrict processing – You have the right to request that Malaria Consortium restrict the processing of your personal data, under certain conditions. 

The right to object to processing – You have the right to object to Malaria Consortium’s processing of your personal data, under certain conditions. 

The right to data portability – You have the right to request that Malaria Consortium transfer the data that we have collected to another organization, or directly to you, under certain conditions. 

Transferring personal data outside of the EEA

It is possible to collect or send personal information outside of the European Economic Area. Whenever we transfer your personal information to a country or jurisdiction that does not provide the same level of data protection as the UK, we will take all reasonable measures to ensure that it is handled securely and in accordance with this Privacy Policy.


Malaria consortium takes data security very seriously, which is why we have implemented physical, electronic, and managerial safeguards.

We ensure that the information you provide is kept in a secure environment and is not accessible to anyone else.

What cookies are and how they work?

A cookie is a small text file that is stored on your device when you visit a website. These cookies contain information about your browsing activity, preferences, and other information. Cookies are used for various purposes, such as analytics, advertising, and website performance.

We have provided a Cookie Privacy Notice that explains how Malaria Consortium uses cookies. The Cookie Policy explains what types of cookies we use and what their purpose is, as well as how to manage your cookie preferences.

You can also view the full list of the cookies we use on our cookie list.

How to contact us

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us on the details below: 

By email: [email protected] 

By phone: +44 (0)20 3559 6431. 

If you are unhappy with our response regarding your privacy or data, you have the right to complain to the Information Commissioner's Office. You can find more information here

Changes to our Privacy Notice 

Malaria Consortium may revise this notice on occasion without advance notice. Accordingly, we recommend that you check for updates to this Privacy Notice on an ongoing basis. This notice was published on 16/02/2018 and subsequent changes have been detailed in the change log at the base of this page. 

Change log 

Changes to this privacy notice will be detailed in this section as and when they occur. 

09/03/2018 - Privacy Notice updated to add links to external privacy policies for JustGiving, Effective Altruism Australia and FirstGiving. 

13/03/2018 - Privacy Notice contact email address updated. 

08/08/2018 - Privacy Notice updated to reflect a change in Malaria Consortium UK's contact address 

08/08/2018 - Privacy Notice updated to reflect a change in Malaria Consortium's contact email address 

29/05/2019 - Privacy Notice updated to reflect a change in Malaria Consortium's e-newsletter provider 

18/09/2019 – Privacy Notice updated to include sections relevant to the General Data Protection Regulation (EU) 2016/679 and the Data Protection Act 2018 

04/01/2021 – Privacy Notice updated to include a section on privacy relating to Stripe Payments, a payment processor used by Malaria Consortium to accept donations and store donor information. 

07/01/2021 - Postal address removed as contact option

28/06/2021 - Updated to add a button to manage cookie preferences


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