Our commitment to you
We commit to spending your money efficiently, protecting your privacy and we take our responsibilities seriously, ensuring that we are accountable.
Annual reviews
We have external auditors and our internal review and control processes carried out regularly by a team of professionally qualified staff. We run regular real-time evaluations and thorough programme reviews, with discussion and input from our stakeholders. To examine our spending and results more closely, you can view our latest annual reviews.
Spending your money
We are committed to:
- Using your donation responsibly
- Spending as much of income as possible on our programmes
- Giving you the opportunity to stay up to date with our work via our periodic newsletter.
Protecting your privacy
- We will not pass on your personal details to any third parties.
- We will provide a mechanism for you to comment on our fundraising process.
- We will respond to comments or complaints within 14 working days.
- Read our full Privacy Notice here.
Accountable and responsible fundraising
- We are a member of the Fundraising Regulator and adhere to their Code of Fundraising Practice.
- We will only contact you about our current activities or fundraising if you have provided us with explicit permission to do so.
- We will maintain our complaints procedure and respond appropriately to feedback we receive. You can view our Complaints Notice here.
Further information
If you have any further queries or comments about our fundraising, you can get in touch with us at [email protected], where we will aim to respond to you within 5-10 working days.